Cancellation Options:
Through the RV Halo App:
- Open the RV Halo App.
- Tap 'Account & App'.
- Tap 'Manage Membership'.
- Tap 'Manage Membership' again, then 'End Membership'.
Through RVHalo.com:
- Log in to your account at RVhalo.com.
- Select 'Account' from the sidebar.
- Select 'Membership'.
- Select 'Manage Membership'.
- Select 'End Membership'.
Subscription Cancellation Policy:
- 72-Hour Trial Period: You can cancel within the trial period for a 100% refund (excluding data plans). To request a refund, cancel your membership first, then email help@winegard.com or submit a ticket online.
- Anytime Cancellation: Cancel anytime using the mobile app or on RVHalo.com.
- Access Until Billing Period Ends: If you cancel before the end of your billing period, you can continue using RV Halo Pro until it expires.
- No Further Charges: You won't be charged again unless you reactivate your account.
- Reactivation: You can reactivate your subscription anytime.
- Non-Refundable After Trial: Subscriptions are non-refundable after the trial period if rewards or discounts have been collected or applied to other purchases.
- Automatic Renewal: Subscriptions renew automatically unless you cancel.
- Prorated Refunds for Extended Subscriptions: Refunds for extended subscriptions (e.g., annual) will be prorated based on the monthly cost, deducting any discounts received. To request a refund, cancel your membership first, then submit a support ticket.
Important: If you have any questions or encounter issues during cancellation, please submit a support ticket.