How do I cancel my RV Halo Pro Membership

How do I cancel my RV Halo Pro Membership

Cancellation Options:

  • Through the RV Halo App:

    1. Open the RV Halo App.
    2. Tap 'Account & App'.
    3. Tap 'Manage Membership'.
    4. Tap 'Manage Membership' again, then 'End Membership'.
  • Through RVHalo.com:

    1. Log in to your account at RVhalo.com.
    2. Select 'Account' from the sidebar.
    3. Select 'Membership'.
    4. Select 'Manage Membership'.
    5. Select 'End Membership'.

Subscription Cancellation Policy:

  • 72-Hour Trial Period: You can cancel within the trial period for a 100% refund (excluding data plans). To request a refund, cancel your membership first, then email help@winegard.com or submit a ticket online.
  • Anytime Cancellation: Cancel anytime using the mobile app or on RVHalo.com.
  • Access Until Billing Period Ends: If you cancel before the end of your billing period, you can continue using RV Halo Pro until it expires.
  • No Further Charges: You won't be charged again unless you reactivate your account.
  • Reactivation: You can reactivate your subscription anytime.
  • Non-Refundable After Trial: Subscriptions are non-refundable after the trial period if rewards or discounts have been collected or applied to other purchases.
  • Automatic Renewal: Subscriptions renew automatically unless you cancel.
  • Prorated Refunds for Extended Subscriptions: Refunds for extended subscriptions (e.g., annual) will be prorated based on the monthly cost, deducting any discounts received. To request a refund, cancel your membership first, then submit a support ticket.

Important: If you have any questions or encounter issues during cancellation, please submit a support ticket.


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