You can change the antenna type and search mode settings for your Trav'ler Pro satellite dish from the RV Halo app.
To change the antenna type:
- Open the RV Halo app and log in if necessary.
- Tap the Trav'ler Pro device from your device list.
- Tap Advanced Settings.
- Tap the Antenna Type drop-down and select the provider that matches your installed hardware.
- You will need to confirm the selection to proceed.
To change the search mode settings:
- Open the RV Halo app and log in if necessary.
- Tap the Trav'ler Pro device from your device list.
- Tap Advanced Settings.
- Under Search Mode Settings, you can change the search type between Multi-satellite and Single Satellite.
- Multi-satellite is the default setting and will automatically assign the satellite options based on the antenna type.
- By changing the search type to Single Satellite, you can select an individual satellite from the bottom drop-down list.
- When changing the satellite listed in the bottom drop-down, you will be asked to confirm your selection.
- A search attempt will look for the specified satellites once you change these settings.
Additional information:
- Changing the antenna type is required when you convert from one provider to another.
- If you are having trouble finding a satellite, you may need to change the search mode to Single Satellite and select the satellite manually.
Here are some additional tips for troubleshooting Trav'ler Pro search settings:
- Make sure that your Trav'ler Pro is properly connected to your RV's power supply.
- Make sure that the antenna is not obstructed by trees or other objects.
- If you are using a single satellite search mode, make sure that you have selected the correct satellite.
- You may need to reset your Trav'ler Pro to its factory settings.
We hope this knowledge base article is helpful.