Refund & Warranty Policy for Online Orders - Winegard

I ordered online, what is your Refund and Warranty Policy for new products?

Refund Policy: Winegard offers a 30-day money-back guarantee on new products. If you're not satisfied with your purchase for any reason, you can return it within 30 days of the purchase date for a full refund, including the purchase price and any applicable taxes.

Warranty Policy: The warranty coverage for your product varies depending on the specific item you purchased. To determine the length and terms of your warranty, please refer to the packaging and/or documentation that came with your product. 

For further information or assistance with returns or warranty claims, please don't hesitate to contact our Customer Support team.
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