I tried logging in but it says my account does not exist, I know I have an account as I have purchased online in the past

• Related Articles

• I tried resetting my password but it says my account doesn't exist, tried creating a new account and says the email is already in use, what do I do?

  Please submit a Support Ticket to Winegard Customer Support with the email address you are using to try and access the account.

• I can't login to my account, tried resetting my password but have not received the email.

  Contact Winegard Customer support via email at help@winegard.com or submit ticket.

• I've purchased data previously but I can't find the right place to purchase more

  Data plan purchases have been done through two web portals. The RV Halo portal is the newer and recommended way to purchase data. If you have been purchasing data since before June of 2023 you would have purchased through our portal at ...

• I'm logged into my account but there are no orders showing up

  The most likely cause of this problem is the account being created after the order was placed. Please submit a ticket with your account information and we can link any previous orders to your account.

• I submitted an account application but have not heard back

  Applications can take up to 48 hours to process, if it as been longer submit ticket.