The following troubleshooting steps can be taken to address the "No Movement" issue with the Winegard RoadTrip antenna:
Check Power at the Power Cord:
- Use a voltage tester to ensure there's at least +12vdc at the end of the power cord that connects to the antenna.
- If there's no power, trace the power line back, checking the power switch and connections leading to the power source. If necessary, contact an RV dealer or the coach manufacturer for help.
- If there is power but it's not passing through the cord, the power cord needs to be replaced. Contact Winegard Customer Support if the antenna is under warranty or purchase a replacement cord if it's out of warranty.
Check Power at the Pigtail Connection:
- If there's power at the power cord, check the voltage on the power pigtail connection under the dome.
- If there's no power through the pigtail, it has likely failed and needs to be replaced. Contact Winegard Customer Support if under warranty or purchase a replacement.
- If there is power through the pigtail but the antenna still doesn't move, the antenna itself has likely failed and will need repair or replacement. Contact Winegard Customer Support for assistance.
If the antenna has power and still doesn't move, it may require repair or replacement. Contact Winegard Customer Support for further assistance.