Troubleshoot: Winegard Trav'ler Motor Stall
The "Motor Stall" error on a Winegard Trav'ler antenna indicates that the antenna's motors are unable to move. This can be due to a physical obstruction, incorrect cable routing, or a problem within the turret itself.
Troubleshooting Steps:
Check for Physical Obstructions:
- Inspect the area around the antenna for any objects that might be preventing it from moving freely.
- Clear any obstructions if found.
Verify Cable Routing:
- Sheath Cable: Ensure the sheath cable has some slack and is not stretched tightly or pinched within the elevation arms. There should be approximately 14 inches of cable between the P-Clip and the end connected to the turret.
- Skew Cable: Confirm the skew cable is not pinched in the elevation arms and is routed correctly according to the provided image.
Power Cycle the Antenna:
- Turn the antenna off and then back on to see if the error clears.
Seek Further Assistance if Needed:
- If the error persists, or if you identify issues with the cable routing, contact Winegard support for further assistance. You can reach them by phone at 800-288-8094 or by email at help@winegard.com.
Important Note: If you are uncomfortable performing these steps, seek assistance from a qualified technician or RV dealer. Always prioritize safety when working on your Trav'ler antenna, especially when on the roof of your vehicle.
Related Articles
Troubleshoot: Winegard Trav'ler EL Motor Home Failure
The "EL MOTOR HOME FAILURE" error on a Winegard Trav'ler antenna indicates that the antenna is having trouble determining its elevation position. The most likely cause of this error is that the antenna's elevation sensors need to be recalibrated. If ...Troubleshoot: Winegard DirecTV Trav'ler 775 or Cannot Detect SWM
The "775" or "Cannot Detect SWM" error on a Winegard DirecTV Trav'ler indicates that the receiver is unable to communicate with the LNB (Low-Noise Block downconverter). The following troubleshooting steps can help resolve this issue. Troubleshooting ...Troubleshooting: Winegard CarryoutG3 Antenna: No Movement Issue
The Winegard Carryout antenna is designed for seamless satellite TV viewing on the go. However, if you encounter an issue where the antenna doesn't move when powered on, follow these troubleshooting steps: 1. Power Inserter Lights Check: See article ...Troubleshoot: Winegard DISH Trav'ler Antenna Not Locking Onto Signal
The "Antenna Not Locking Onto Signal" error on a Winegard DISH Trav'ler can be caused by several factors, including issues with the cable connections or the antenna itself. The troubleshooting process involves a series of checks to isolate the root ...Troubleshoot: Winegard Trav'ler NO ANT COMM
The "NO ANT COMM" error on a Winegard Trav'ler antenna indicates that the interface box and the antenna's turret are not communicating. The primary cause of this error is often a loose or disconnected data cable. Troubleshooting Steps: Power Cycle ...