fixing the "motor stall" error on winegard traveler antenna

Troubleshoot: Winegard Trav'ler Motor Stall

The "Motor Stall" error on a Winegard Trav'ler antenna indicates that the antenna's motors are unable to move. This can be due to a physical obstruction, incorrect cable routing, or a problem within the turret itself.

Troubleshooting Steps:

  1. Check for Physical Obstructions:

    • Inspect the area around the antenna for any objects that might be preventing it from moving freely.
    • Clear any obstructions if found.
  2. Verify Cable Routing:

    • Sheath Cable: Ensure the sheath cable has some slack and is not stretched tightly or pinched within the elevation arms. There should be approximately 14 inches of cable between the P-Clip and the end connected to the turret.
    • Skew Cable: Confirm the skew cable is not pinched in the elevation arms and is routed correctly according to the provided image. 
  3. Power Cycle the Antenna:

    • Turn the antenna off and then back on to see if the error clears.
  4. Seek Further Assistance if Needed:

    • If the error persists, or if you identify issues with the cable routing, contact Winegard support for further assistance. You can reach them by phone at 800-288-8094 or by email at help@winegard.com.

Important Note: If you are uncomfortable performing these steps, seek assistance from a qualified technician or RV dealer. Always prioritize safety when working on your Trav'ler antenna, especially when on the roof of your vehicle.