The "EL MOTOR HOME FAILURE" error on a Winegard Trav'ler antenna indicates that the antenna is having trouble determining its elevation position. The most likely cause of this error is that the antenna's elevation sensors need to be recalibrated. If the issue persists after recalibration, the antenna may need to be repaired or replaced.
Troubleshooting Steps:
Access the User Menu:
- Power on the interface box.
- When the "EL MOTOR HOME FAILURE" message appears, press and hold the "enter" button until it displays "Enter User Menu."
- Press the "select" button to move the asterisk to "Yes," then press "enter."
- Press the "select" button twice until "Installation" is on the top line, then press "enter."
- When prompted for a password, press "enter" four times.
Calibrate the Elevation:
- With "Select Antenna" on the top line, press the "Select" button four times to put "Calibrate EL" on the top line, then press "Enter."
- Make sure the antenna is in the up position.
- Press the "Select" button to move the asterisk to "yes," then press "Enter."
- When it says "Calibrate EL Success," press "enter."
Exit and Power Cycle:
- With "Calibrate EL" back on the top line, press the "Select" button four times to put "Exit" on the top line, then press "enter."
- When asked "Power off?", select "Yes" to power off the system, or select "No" to have the antenna search for a signal.
- If you select "No" and the "EL MOTOR HOME FAILURE" message appears again, press "Enter" to clear it.
If the issue persists after recalibration:
- If your system is less than 2 years old, contact Winegard Customer Support for warranty assistance
- If your system is older than 2 years, you may need to purchase a replacement power cord or interface box from the Winegard website
Important Note: If you are uncomfortable performing these steps, seek assistance from a qualified technician or RV dealer. Always prioritize safety when working on your Trav'ler antenna, especially when on the roof of your vehicle.