WiFi Ranger Troubleshooting: No SSID

Troubleshooting: WiFi Ranger "No SSID" Issue

The "No SSID" issue on your WiFi Ranger indicates that the device is not broadcasting its network name, making it invisible to your devices. This guide will help you troubleshoot and resolve this problem.

Troubleshooting Steps

  1. Check Power and LEDs:

    • Indoor Routers: Verify that the router is powered on and the LEDs are illuminated. If not, refer to the "No Power" troubleshooting guide. Troubleshooting: WiFi Ranger No Power​
    • Outdoor Routers: Confirm the unit is powered on.

  2. Power Cycle the Device:

    • Turn off the WiFi Ranger, wait 5 minutes, and then turn it back on.

  3. Perform a Factory Reset (If SSID Still Not Broadcasting):

    • Follow the factory reset procedure specific to your WiFi Ranger model. The general steps are:
      1. Unplug or switch off the power to the WiFi Ranger (wait 5 seconds).
      2. Power on (wait 2 minutes 30 seconds), power off (wait 5 seconds).
      3. Power on (wait 3 minutes 30 seconds), power off (wait 5 seconds).
      4. Power on (wait 3 minutes 30 seconds), power off (wait 5 seconds).
      5. Power on (wait 3 minutes).
      6. Check if the SSID is now broadcasting.

Possible Outcomes

  • SSID is Broadcasting: The issue is resolved. If you need help setting up the device, refer to the relevant documentation.
  • SSID is Still Not Broadcasting: If the previous steps didn't work, submit a support ticket to Winegard Customer Support for further assistance.

Important Notes

  • Always refer to your specific WiFi Ranger model's manual for precise instructions and safety precautions.
  • If you're uncomfortable performing any of these steps, seek assistance from a qualified technician.

By following these troubleshooting steps, you should be able to resolve the "No SSID" issue and get your WiFi Ranger back up and running.


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