1. Power Inserter Lights Check: See article on troubleshooting power inserter lights Troubleshooting Winegard Carryout Antenna: Power Inserter Lights​

• The power inserter has four indicator lights: PWR, VIN, RCVR, and ANT.
• Make sure all four lights are lit.
• If any of the PWR, VIN, or RCVR lights are off, there might be a power supply issue.
• If the ANT light is off, it indicates a communication problem between the power inserter and the antenna.

2. Antenna Movement Verification:

• If all power inserter lights are on, check if the antenna moves to search for a signal when powered on.
  
• Try cycling the dip switches by putting them all up, down, back up, then setting them properly.
• If it doesn't move, proceed to the next step.

3. Coax Cable and Connection Check:

• The quality and length of the coax cable are crucial for power delivery to the antenna.
• For troubleshooting, use the factory-provided 25' coax cable and connect it directly from the antenna to the ANT port on the power inserter, bypassing any coach wiring.
• Power on the antenna and observe if it moves.

4. Analyzing the Results:

• Antenna Moves: If the antenna moves with the factory coax cable and bypassed coach wiring, the system is likely functioning correctly. The issue might be with the coach wiring or a faulty coax cable.
• Antenna Doesn't Move: If the antenna still doesn't move, further investigation is needed.

5. Dome Cover Removal and Light Check:

• Remove the dome cover from the antenna and look for a specific light shown in the example picture.
  

• Light is Lit: This indicates the antenna receives power and communicates with the power inserter. If the antenna still doesn't move, there might be an internal antenna failure. Submit a Support Ticket for further assistance.
• Light is Not Lit: Proceed to the next step.
  

6. Voltage Test: See video on performing voltage tests https://www.youtube.com/watch?v=RYujLFp-nXo​

• A voltage test is necessary to ensure the power inserter supplies adequate voltage for antenna operation.
• The power inserter should output a minimum of 9VDC, which should also be present at the end of the coax cable at the antenna.
• If the power inserter fails to provide the minimum voltage, it might need replacement. Submit a Support Ticket for further assistance.

Additional Tips

• Optimal Antenna Placement: Ensure the antenna has a clear line of sight to the satellites. Obstructions like trees or buildings can hinder signal reception and prevent movement.
• Coax Cable Length: The Carryout G3 can use a maximum of 50' of solid copper core RG6 coax cable, while the Carryout G2+ can use a maximum of 50' of Quad Shield RG6 coax cable. Using longer or lower-rated cables can impact power delivery.

Further Assistance

If you've followed these troubleshooting steps and the antenna still doesn't move, submit a Support Ticket for further assistance.