If you don't get the option to select your state and scan for satellites on your Winegard Playmaker or Pathway antenna, it indicates a potential issue with the system's setup or communication. Here's what you can do:

1. Check Receiver Compatibility: Ensure you're using a compatible receiver, such as the Wally or VIP211 series. The Playmaker/Pathway system requires a compatible receiver to function correctly.

2. Verify Coax Cable and Connections:

   • Direct Connection: Use the factory-provided 25' coax cable and connect it directly from the receiver to the antenna, bypassing any RV wiring.
   • Power Cycle: Power off the receiver. Wait a few seconds, then power them back on. This can sometimes resolve communication issues.

3. Check for Power and Communication:

   • Voltage Test: Use a multimeter to check if the receiver is outputting at least 12VDC power at the end of the coax cable connected to the antenna. If there's no power, the receiver or coax cable might be faulty. See voltage test video. https://www.youtube.com/watch?v=RYujLFp-nXo

4. Seek Further Assistance: If the above steps don't resolve the issue, you'll need further assistance. Submit a Support Ticket, providing details about the troubleshooting steps you've already taken and any observations you've made. The support team can help diagnose the problem and guide you through additional solutions or potential repairs.

Remember, the "select your state and scan" prompt is crucial for the antenna to initiate its search routine and lock onto satellite signals. If you're not seeing this prompt, it's essential to troubleshoot the issue to ensure proper antenna functionality and enjoy uninterrupted satellite TV viewing.v