Introduction

The Winegard RoadTrip is a popular satellite antenna for RVs, allowing users to enjoy their favorite shows even while on the move. However, sometimes users may encounter issues with their secondary receiver not receiving a signal. This article will provide troubleshooting steps to help resolve this issue.

Possible Causes

• Incorrect Satellite Selection: The Winegard RoadTrip can only lock onto one satellite at a time. If the primary receiver is tuned to a different satellite than the one the secondary receiver is set to, the secondary receiver will lose signal.
• Cable or Connection Issues: A faulty or damaged cable or loose connections can prevent the signal from reaching the secondary receiver.
• Receiver Settings: Incorrect settings on the secondary receiver can cause signal loss.
• Obstruction: Physical obstructions like trees, buildings, or mountains can block the satellite signal.

Troubleshooting Steps

1. Check Satellite Selection:

   • Ensure that both the primary and secondary receivers are tuned to channels on the same satellite.
   • If you change the channel on the primary receiver to a channel on a different satellite, the secondary receiver will lose signal. You will need to re-tune the secondary receiver to a channel on the new satellite.

2. Inspect Cables and Connections:

   • Check all cables connecting the Winegard RoadTrip to the receivers for any damage or wear. Replace any damaged cables.
   • Ensure that all connections are secure. Tighten any loose connections.

3. Verify Receiver Settings:

   • Power cycle the secondary receiver. Unplug it from the power outlet, wait a few seconds, and then plug it back in.
   • Verify the receiver settings are correct as outlined in the product manual.

4. Additional Tips

   • If the issue persists, try connecting the secondary receiver directly to the Winegard RoadTrip using a single, high-quality coaxial cable. This will help rule out any issues with the existing cable or connections.
   • If you are still unable to resolve the issue, contact Winegard customer support for further assistance.

Conclusion

By following these troubleshooting steps, you should be able to resolve the issue of no signal to your secondary receiver on your Winegard RoadTrip. If you continue to experience problems, don't hesitate to seek further assistance from Winegard or a qualified technician. Remember, a clear view of the southern sky and proper connections are crucial for optimal satellite reception.