What is Winegard's Warranty Policy?
Winegard is committed to providing quality products and stands behind them with various warranty options, ensuring your peace of mind. The specific warranty duration depends on the type of product you purchase.
Warranty Options:
90-Day Warranty:This covers most Winegard parts and accessories,protecting you against defects in materials or workmanship for the first 90 days after purchase.
1-Year Warranty:This is the standard warranty period for many Winegard products,including residential antennas and most WiFiRanger products.It provides coverage against defects for one year from the date of purchase.
2-Year Warranty:WiFiRanger Everest models come with an extended 2-year warranty,offering additional protection and peace of mind.
2-Year Parts, 1-Year Labor Warranty:Winegard mobile products are covered by a hybrid warranty,offering a 2-year warranty on parts and a 1-year warranty on labor costs associated with repairs.
Warranty Coverage:
Parts:All Winegard warranties cover the replacement of defective parts within the specified warranty period.
Labor:Labor costs for repair or replacement are generally not covered,except for products with the 2-year parts,1-year labor warranty.
Exclusions:Warranties typically exclude damage caused by misuse,accidents,unauthorized modifications,or natural disasters.
Making a Warranty Claim:
Contact Winegard Support:If you believe your product has a defect covered under warranty,contact Winegard Support.They will assist in troubleshooting to determine if a defect exists.
Obtain RMA (if applicable):If Winegard Support confirms a defect,they will provide you with a Return Material Authorization (RMA) number.
Provide Proof of Purchase:Be prepared to provide proof of purchase,such as a receipt or order confirmation,to verify your warranty eligibility.
Follow Instructions:Winegard Support will guide you through the return or repair process,which may involve shipping the product for inspection or arranging for a technician visit.
Important Notes:
Warranty Details:For the exact warranty terms and conditions that apply to your specific product, always refer to the included product documentation or packaging.
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