When ordering online, do you ship to PO Box addresses?
Unfortunately, we cannot ship to PO Boxes. We require a physical street address for all deliveries. Please note that deliveries are made Monday through Friday, excluding holidays. In some cases, a signature may be required upon delivery.
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When ordering online, when is your shipping cut-off time?
For in-stock items, we strive to ship orders placed before 12:00 PM CST (Central Standard Time) on the same business day (Monday through Friday).Orders placed after the cut-off time, or on weekends, will be shipped on the following business day ...
I ordered online; can I change my shipping address?
Unfortunately, once an order has been submitted, we are unable to modify the shipping address. If you need to change the shipping address ,the existing order will need to be canceled and a new order placed with the correct address. Please contact our ...
Are there any order limitations when ordering online?
Yes, Winegard reserves the right to limit the quantity of products you can order per single transaction, shipping address, and/or individual customer account. This is to ensure fair product distribution and prevent immediate resale. Any orders that ...
When ordering online, what address should I enter in the billing information screen?
To ensure successful credit card verification, it is crucial to enter the billing address exactly as it appears on your credit card statement. Any discrepancies, even minor ones, can lead to payment processing issues and delays in your order.
I ordered online, what is your Refund and Warranty Policy for new products?
Refund Policy: Winegard offers a 30-day money-back guarantee on new products. If you're not satisfied with your purchase for any reason, you can return it within 30 days of the purchase date for a full refund, including the purchase price and any ...