Winegard Flex 5G Data FAQ

Will this work with my existing router or MiFi device?

5G Flex is an unlocked data SIM that works in any SIM-compatible mobile router or MiFi hotspot. As long as your device accepts a standard nano SIM, network-unlocked, and supports a custom APN, it should work. Common compatible brands include Pepwave, CradlePoint, GL-iNET, Netgear Nighthawk, Inseego, and Winegard's own multi-source routers. Contact us if you're unsure about a specific model.

What APN should I use?

Set the Access Point Name (APN) to iot.cc. Flex 5G requires a custom APN, so your device must support manual APN configuration.

Where do I find my ICCID?

Your ICCID is the identification number printed on your Winegard Flex 5G SIM card. You will enter this number in the Flex activation portal when adding your SIM to your account.

Do I activate the SIM before putting it in my router?

While it is not required to activate the SIM prior to installation, it does simplify the process if the router is already setup and configured for the new SIM.

Insert the SIM into your compatible device, configure the APN to iot.cc, then add the SIM to your account through the Flex activation portal and purchase your data plan.

Why isn't my device connecting after activation?

First verify that the SIM is properly installed, your device is unlocked and the APN is set to iot.cc. Also confirm that your device supports the required cellular network and that your Flex data plan has been successfully activated.

Is this really unlimited? What about throttling?

Yes. 5G Flex is designed to be truly unlimited with no hard speed throttling tiers after a data cap. Unlike many consumer hotspot plans that slow to unusable 3G speeds after 15–50GB, 5G Flex maintains high-performance speeds for data-intensive use cases. During periods of network congestion, speeds may fluctuate as with any cellular service, but there is no automatic throttle threshold.

Does this work for smartphones?

No. 5G Flex is a data-only plan designed for MiFi hotspots, mobile routers, cellular-enabled tablets, and similar devices. It is not configured for voice calls or SMS. If you need a phone plan, we recommend contacting the network carriers directly for their consumer or business phone plan options.

Where can I manage my Flex 5G plan?

Use the Winegard Flex activation portal to view your plan status, manage auto-renewal and update account settings.