Understanding the Basics
Before starting a search, ensure your Winegard Trav'ler Pro is correctly installed, powered on, and unobstructed.
Initiating a Search
Using the Winegard RV Halo App:
Open the Winegard RV Halo app on your smartphone or tablet. Ensure that your device is paired with the Trav'ler Pro system.
Select the Trav'ler Pro device from your list of connected devices within the app.
Tap the "Search" button to initiate the search process. The app will present you with two toggle options to customize the search:
Normal Search (GPS Off): This is the default search mode. The Trav'ler Pro will first move to its home position and then conduct a comprehensive scan of the sky to locate available satellites.
GPS Assisted Search (GPS On): This mode leverages your device's GPS coordinates to optimize the search process. By utilizing your location information, the Trav'ler Pro can narrow down the search area and potentially acquire a signal more quickly. This mode is recommended when you have moved locations since the last successful signal acquisition.
After selecting your preferred search mode, tap "Search" again to commence the satellite search. The app will display the progress of the search and notify you when a signal is acquired.
Using the IDU (Interface Display Unit):
Locate the IDU, which is the control interface for the Trav'ler Pro system, typically mounted inside your RV.
Press and hold the "Search" button on the IDU. The antenna will automatically initiate a search for satellite signals using the default search mode (Normal Search).
Additional Tips
Clear Obstructions: Ensure a clear view of the sky for the antenna.
Check Cable Connections: Verify all connections are secure and undamaged.
Power Cycle Equipment: If issues persist, try turning off and on your RV, satellite receiver, and antenna.
Update Firmware: Keep your Trav'ler Pro's firmware up-to-date.
Troubleshooting
If you can't acquire signals:
Verify Satellite Availability: Confirm the satellites you're seeking are available in your location.
Contact Winegard Support: Reach out to Winegard customer support for assistance.