Winegard Trav'ler Pro: EL MOTOR HOME FAILURE

Winegard Trav'ler Pro: EL MOTOR HOME FAILURE

The "EL MOTOR HOME FAILURE" message on the Trav'ler Pro system indicates that the antenna is unable to determine its elevation position. The troubleshooting process for this error involves the following steps:

  1. Understand the Error: The "EL MOTOR HOME FAILURE" message signifies that the antenna's elevation motor is not functioning correctly, preventing it from accurately determining its vertical position. This can impact the antenna's ability to acquire and maintain a satellite signal.

  2. Perform an EL Calibration: The EL Calibration process helps the antenna recalibrate its elevation motor and sensor, allowing it to accurately track its position. This calibration can only be performed through the RV Halo app.

  3. Set up the Trav'ler Pro in the RV Halo App: If you haven't already set up your Trav'ler Pro in the RV Halo app, you'll need to do so before proceeding with the EL Calibration. The app provides a user-friendly interface to initiate and complete the calibration process.

  4. Initiate the EL Calibration: Once the Trav'ler Pro is set up in the app, you can initiate the EL Calibration. It's crucial to ensure that the IDU (Indoor Unit) is powered on and displaying the "EL MOTOR HOME FAILURE" message before starting the calibration. See video on performing the calibration: https://youtu.be/KaPxbpWYNTc

Important Notes:

  • The EL Calibration process should only be performed when the IDU is powered on and displaying the "EL MOTOR HOME FAILURE" message.
  • If you encounter any difficulties during the calibration process or the error message persists after calibration, it's recommended to contact Winegard customer support for further assistance.

By following these steps, you can effectively troubleshoot the "EL MOTOR HOME FAILURE" message on your Trav'ler Pro system and restore its ability to accurately track its elevation position, ensuring optimal satellite signal acquisition and uninterrupted TV viewing.


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