Returned Product Without RMA - Winegard

I returned a defective product to Winegard for a replacement/refund under the warranty, but I did not get a Returned Material Authorization Number (RMA)

We understand your concern. While we will do our best to locate your returned item and generate an RMA# for it, please be aware that Winegard is not responsible for product returns without an RMA#.
An RMA# is crucial as it ensures your product is:
Delivered to the correct Winegard department
Properly processed for either a replacement or a refund
Therefore, we strongly urge you to avoid returning any product(s) to Winegard without an RMA#.
If you have already returned an item without an RMA#, please allow us some time to locate it and process your request.We appreciate your patience and cooperation.
If you have any further questions or concerns, please do not hesitate to contact our Customer Support team.

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